Faq
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Common Questions
Your Questions, Answered with Care.
At Sellins, we believe in transparency and trust.
Here you’ll find clear answers to the most common questions from our customers, partners, and suppliers — so you can shop and collaborate with full confidence.
What does Sellins do?
Sellins is a retail and wholesale business offering a wide range of trusted brand-name products.
We serve both individual customers and businesses, providing quality goods at competitive prices.
Can I buy in bulk or wholesale?
Yes! We offer wholesale pricing for bulk orders.
If you’re a business or reseller, please contact us through our Contact Form to discuss pricing and minimum order requirements.
Do you offer delivery or shipping services?
Yes, we provide convenient delivery options for both retail and wholesale customers.
Shipping details, delivery times, and costs will be shared during checkout or when you place a wholesale order.
What payment methods do you accept?
We accept all major payment options including credit/debit cards, bank transfers, and business invoicing for wholesale accounts.
Secure payment is always our top priority.
I’m a supplier — how can I partner with Sellins?
We’re always open to new partnerships with trusted brands and distributors.
Send us an email at sales@sellins.co.uk
with your company details and product information, and our team will get in touch.
How can I contact customer support?
You can reach us anytime through our Contact Us page or email us at sales@sellins.co.uk
.
Our customer service team responds within 24 hours during business days.
What are your business hours?
Our office is open Monday to Friday, 9:00 AM – 6:00 PM, and Saturday, 10:00 AM – 4:00 PM.
We’re closed on Sundays and public holidays.
What is your return or exchange policy?
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
We’ll arrange a replacement or refund according to our return policy guidelines.
Need More Help?
Your Sellins Support Starts Here
At Sellins, customer care is our priority.
Whether you need product guidance, wholesale information, or order support — we’re just a message away.